Shipping & Returns

RETURN/REPLACEMENT POLICY

All products purchased through this website are covered by our free return within (3) three days from the day your order has been delivered.

To be eligible for return of products must be the following.

  1.      Your items must be unused and in the same condition that you received it.
  2.      Items must be in the original packaging.
  3.      Must have proof of purchase.
  4.      Perfume quantity must not be decreased.
  5.      Incorrect items will be replaced within 2-3 days and free of shipping charge.
  6.      Returns that are damaged or soiled may not be accepted.

Please note we do not refund your money in any circumstances but we do exchange the product without shipping charges.

 

SHIPPING POLICY

 - All orders are processed within 2-3 business days. Orders are not shipped or delivered on Fridays and holidays.

 - When we receive an order, we make sure to ship it in less than three days. Once shipped out from our warehouse you will receive a call from our courier that your order is ready to   delivered and shipment confirmation email containing your order has been shipped with the shipping number.

 - If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone call.

 - Any purchase of AED  250 and above, your delivery cost will be free of charge. For any purchase worth below AED 250 the delivery charges will be added.