FAQs

FAQs:

1. What exactly does Marcolinia represent?

Marcolinia is a high-end perfume store that sells a carefully chosen assortment of outstanding scents from well-known labels, independent craftspeople, and specialty perfumers.

2. Do you provide individualized scent suggestions?

Yes, we offer tailored suggestions according to your tastes. Contact our customer service staff for professional advice or use our Fragrance Finder tool.

3. Do you sell genuine perfumes on your website?

Of course! Since we obtain all of our items directly from reputable perfumers and brands, we can guarantee 100% authenticity.

4. How do you handle returns?

Within 30 days after purchase, we accept returns for unused, unopened items. For complete information, please visit our Returns & Exchanges page.

5. Do you offer worldwide shipping?

We do ship internationally, yes. Costs and delivery schedules differ by area. Feel free to visit our Shipping Information Page for more guidance.

6. Can my order be tracked?

Yes, you will receive a tracking number to follow the progress of your order after it ships.

7. Do you provide wrapping services for gifts?

Yes, in order to make your purchase even more memorable, we provide premium gift-wrapping alternatives at checkout.

8. How do I get in touch with customer service?

You can use the contact form on our website or send us an email at support@marcolinia.com

9. Do you provide samples?

Yes, we do provide sample amounts for a few of our scents so you can try them before buying the entire bottle.

10. How can I choose the best perfume for me?

Look through our forums, reviews, and guides for ideas, or contact our staff for individualized support.